Log in

Sign Up


Blog

HKICC

HKICC Provides Coaching News & Information for its members and non members.

Top 10 Ways for Leaders to Communicate Clearly

Communication is the primary skill of leaders. In fact for senior leaders you could say it is almost all that they do. They need to communicate to a wide range of stakeholders in large groups and one-to-one. Use the following tips for successful leadership communications in many different circumstances. Consider how consistently you currently follow each of these tips in all your leadership communications.

1.    Know the primary purpose of your communication. A specific communication could be primarily:

        To build trust, rapport or mutual support

        To get input, an answer or a response

        To create understanding, to explain or to teach

        To recognize, appreciate or support efforts or results

        To correct or enhance efforts or results

        To initiate actions

    When you know your primary purpose in communicating, you can consciously design your communications to achieve your purpose.

2.    Express your main point in one clear statement. Clarity is power.

3.    Organize your points into sub-points using a hierarchical structure. With a clear structure, your points are easier to understand and remember. This structure also makes it easier for you to re-use your points in different situations.

4.    Engage your audience by asking them a question. For a large group you can ask, "How many of you...?" Watch your audience to assess their level of engagement.

5.    Focus on "WIIFM" What's In It For Me.  In other words, understand what your audience has to gain from listening to you and weave this into your message so that they are naturally motivated to listen and respond as you intend. Focusing on your audience's interests is the key to effective influence, persuasion and support.

6.    Explain what makes you credible (your experience, knowledge or credentials) so that people will believe it is worthwhile to listen to you.

7.    Say what you're going to say, say it, then say what you said. Most audiences need to hear your message three times before they will remember it and act on it.  

8.    Use common, well-known words that your audience is familiar with. Simple words and short sentences make a bigger impact.

9.    Speak in positive terms. Say what you want rather than what you don't want. By dwelling on what you want to avoid, you put people's attention on the exact thing you want them to stop doing. They can respond much more easily when you phrase your requests in positive terms. For example, instead of saying "Don't stare at the computer screen", say "Look away from the screen."

10.    Own your requests. For example say "I want you to..." instead of "You should..." People will respond more naturally when they understand clearly the source of the request. Afterall, most of us are used to ignoring the words "You should" that we say to ourselves every day.

Top 10 ways to manage people more effectively

Latest News- Blogs

19 May 2019
HKICC
Business & Finance
It might take the full 10 years, but coaching will begin to rise in popularity over consulting. Aging demographics will demand a vast transfer of institutional, industry and professional wisdom. Consulting augments gaps in knowledge, but coaching emp...
19 May 2019
HKICC
They say, in real estate, success is based on location, location, location. Well, in coaching, we will be saying technology, technology, technology. Coaches will differentiate themselves in the future by connecting through platforms and bei...
19 May 2019
HKICC
Having an executive coach to help your professional career move forward makes perfect sense in today’s marketplace. Having someone who will push you and hold you accountable can make you strive for success and never become complacent. Howe...

Archives

2019
January
March
June
July
August
September
October
November
December
2018
January
February
March
April
May
June
July
August
September
October
November
December
2017
January
February
March
April
May
July
August
September
November
December
2016
January
March
June
July
August
September
October
November
December
2015
January
February
March
April
May
June
July
August
September
October
November
December
2014
January
February
March
April
May
June
July
August
September
October
November
December
2013
January
February
March
April
July
August
September
October
November
December
2012
January
February
March
April
May
June
July
August
November
December

About HKICC

HKICC serves professional coaches, those who use coaching as part of their job, or anyone who is interested in becoming a coach or learning about coaching. HKICC has around 170 members and there are over 800 subscribers on our mailing list.

Stay Connected

Give us your email, we'll give you a whole lot of awesome coaching news. Not spam.

Copyright © 2018 Hong Kong International Coaching Community. All Rights Reserved | Privacy | Disclaimer

Search